JVids / Support
How to contact JVids ?
Our support email is : support@jvids.com
Pricing & Billing
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How much does the membership cost ?
$34.95 - 30 Days Full Access Subscription
$59.95 - 60 Days Full Access Subscription
Memberships will renew/recurring automatically every 30 or 60 days
How do I Cancel ?
You can CANCEL your membership anytime by clicking HERE
What will show on my credit card statement ?
"Verotel" will show on your statement to protect your privacy
How's the quality of the movie ?
Full Length movie is in AVI format, 640X480 high resolution, dvd quality.
Short Clips is in smaller WMV format, 100-200mb file size, for faster download.
Download , Play
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How to Download ?
Step 1 : Register as members if you are not member yet
Step 2 : Login to the members area
Step 3 :
Right-Click on the "Download Now" button, select "Save Target As" to download.
Pls follow above step, otherwise the movies might not save correctly.
FireFox user pls choose "Save Link As"
Can i use download managers ?
Yes, you can use
some like Free Download Manager, Flashget, GetRight.
The full length movie is very big, using download manager can let you resume the download if you disconnect often.
Pls MUST Turn Off the Accerelerated function or set file splitters/multiple threads to 1
Sometime you can't resume because your login session was finish.
So we highly recommend only download ONE(1)
File at a time, especially the big full length movie with 1GB size.
How to play the movies ?
Short Clips : WMV
Full Lenght : WMV(Latest) & AVI(Before Nov 2009)
WMV : Can play easily by your built in Windows Media Player
AVI : You need to install codec pack like K-Lite Codec Pack or XP Codec Pack
You need to install KMPlayer or VLC Player if you DON'T want to install the Codec Pack
Mac & Linux Users : Pls install the MPlayer or VLC Player
Is it DRM protect ?
There is no DRM at all.
Can i burn the videos to DVD ?
Yes. You can burn the full length movie to dvd by WinAvi(convert) & Nero(Burn).
Login
, Troubleshooting , Privacy
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I have trouble to login ?
Your membership was expired
You have cut and pasted an Extra Space into your username or password
Make sure Java Script & Cookies is enabled
Check your username and password, it is case sensitive, and turn off your caps lock
Two or more people logged on at the same time (multiple IP Address entry)
Why my download always stop/cancel at the first 10-20mb before finished ?
Probably it is your ISP(Internet Service Provider eg. AOL) problem, unstable connections are a strong reason for broken downloads. Usually this happen when you have a very slow speed, ping is bad always request timout, so you have a very high data packet loss that make you lose your connection when you download. Complaint to your isp, if they don't fix the problem, change to another isp who offer a more stabe connetion.
I can't resume my download when using the download manager software ?
Probably your ID session is expired, after you restart your machine.
Everytime you login, you are assign an ID session, the session will automatically expire/logout after about 3-5 hours if no downloading, but the ID session will let you finished all your current download.
We highly recommend you only download ONE (1) file at a time when download the big full length movies.
Can i share the password with friends ?
We has a zero-tolerance policy regarding abuse. One accounts are limited to One person only.
Your account will be terminate without refund if the system detect you are sharing the password with others.
We are using advance security system to keep track all the suspicious action.
Why are some of the videos censored?
Japanese law prohibits the showing of genitals.
Privacy
All your information is considered confidential, and will not sell, lend out to any thrid party.
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